Customer Testimonials
First Class all around! James Fleming was outstanding during the sales process. Even more impressive is the quality of service post-sale. 3 months after buying my CPO, I belatedly realized a missing part that probably should have come with the vehicle. Less than a week after sending James an email to inquire, a FedEx package showed up on my doorstep with the missing part. Simply outstanding customer service!
I had a wonderful experience at Classic BMW. My sales rep Adam and the entire team at Classic were great to work with and they made the buying experience very enjoyable. I hope to work with them again in the future.
Total pros on customer service and experienced techs.
I had the pleasure of working with Shaun at Classic BMW to purchase a preowned Volvo S60 this past weekend.
I saw the car on their website, and was easily able to access all the information I needed to interest me in the car and answer my immediate concerns, including a free CARFAX report and even the original window sticker.
I had to drive from the Pittsburgh area to even see the vehicle in person, but Shaun was extremely accommodating, trying to make the experience as smooth as possible.
The vehicle was exactly as described and shown, and Shaun was ... Read More 
Google - Nov 8, 2026
I had an excellent experience purchasing my 2023 BMW XM\. My salesman was outstanding from start to finish\. He was professional, knowledgeable, patient, and very helpful throughout the entire process\.
He made everything smooth and stress\-free, answered all my questions, and went above and beyond to make sure I was comfortable and satisfied with my purchase\.
It’s not every day you meet someone who genuinely cares about the customer and takes pride in providing great service\. I truly appreciate his honesty, professionalism, and dedication\.
I highly recommend him to anyone looking to purchase a vehicle\. Thank you John for ... Read More 
Google - Nov 5, 2026
Even though I live two-plus hours away and have BMW dealerships locally, I still travel to work with Classic BMW. I have been a customer for over 12 years now and can truly say that every experience I have had has been nothing short of outstanding. The GM (Mike) is amazing as is James Fleming, my client advisor/salesperson. James goes above and beyond (as does the whole team). The finance department is always top notch as well. Everyone is incredibly accommodating and responsive. Cannot recommend more!
I cannot say enough great things about James Fleming! He was extremely patient, professional, and attentive throughout the entire car-buying process at Classic BMW Willoughby. He truly went above and beyond to make sure we got the car we wanted. He made the experience smooth, stress-free, and enjoyable. His dedication, excellent customer service, and willingness to go the extra mile did not go unnoticed. If you’re looking for a salesman who genuinely cares about his customers, I highly recommend James Fleming. Thank you, James, for all your hard work and for helping us get our new car!
I had an excellent experience with Shaun as I looked to purchase my 3rd BMW. He listened carefully as I outlined the features and price range that would be acceptable to me. He was attentive but not overly aggressive, which I very much appreciated! Joe, the finance manager tried his best to help with package pricing; he was pleasant, as well. Before we left, the general manager took time to thank us for our purchase and loyalty-gratitude goes a long way!
We were greeted and met with care and understanding, test drives went well, and the initial process went great but the finishing the deal part took a lot longer then I had expected, we were told to come back at a specific time and it was almost an hour after that time that I saw someone to finish signing.
The customer service reps are more like consultants, they are so knowledgeable - esp. Max. Very personable and trustworthy. Also received a video inspection narrated by the mechanic. Top notch auto care!
Recently purchased my first BMW, an X7 from Shaun Dubecky. While he and my husband talked cars, I test drove a few models and am very happy with choosing my X7. Shaun was very knowledgeable about BMWs and the experience was great. I didn’t feel pressured, Shaun talked to me about the cars and features as well, and it was definitely appreciated since it was a car for me as the primary driver.
Though I bought a CPO BMW cone to find out it felt like I purchased a car from a junk yard safety/mechanical issues till present after having my vehicle I purchased for 27 days now I’m left to solve the problem on my own and out of state buyers beware extremely deceptive with documents worst experience I have ever dealt with purchasing a BMW
I had a positive experience with James Fleming, who was my sales person. He was knowledgeable and helpful in assisting me with inquiries about different models.
Sean was absolutely wonderful and so friendly, enthusiastic and helpful with purchasing my bmw x7. He presented different options, was extremely knowledgeable about all of the vehicles and didn't hesitant to go above and beyond to meet my needs. I was able to buy exactly what I wanted because of his expertise and diligence in providing me with the best customer service. He literally said to me, "I just want to make sure you're happy" and that's exactly what we accomplished ! Thank you Sean!!!!
The team was thorough and got our X3 diagnosed and fixed the problem quickly.
John was great and made the car buying experience extremely easy for me. I’m definitely coming back here in the future!
Shaun was fantastic! Did a great job walking me through everything! Will reach out to him again!
Thank you, CLASSIC BMW for making my birthday wishes come true. The staff was great. The process was easy. My husband was happy with the quick and easy process. Thank you to Troi, Maria The guy in finance, Heru you all were great.
John allowed us the time to try the vehicle and discuss our options. He is knowledgeable and answered our questions or researched them for us. We think it’s a great buy. Classic was very generous with the trade-in etc.
John was a pleasure to work with!
Great experience. The entire team made the purchase easy and flawless. I love the new M2 CS.
After test driving a Lexus, it was very easy to make the decision to purchase a BMW X3. The X3 had a much quieter and smoother ride. Also, my salesperson, Shawn, who also was my finance person, was able to quickly find the vehicle with my required options as well as explain all other available options. I would highly recommend buying a BMW from Shawn at Classic BMW!
drove from Massachusetts to Ohio to buy my BMW from Classic BMW, and it was absolutely worth the trip. For out‑of‑state and online buyers, this dealership is a great choice. Maria in sales, Joe in finance, Dave in service, and Troy the GM they all made the experience smooth and professional. This is my top‑rated BMW dealership, and I’ll be returning for my next BMW 0 pressure dealership
I had an amazing experience with the purchase of my 2026 BMW X3 30 xDrive with the help of Steven Zucker! Steven went above and beyond to help facilitate a surprise, and he made the entire experience so special and memorable. He was incredibly professional, responsive, patient, and genuinely great to work with throughout the entire process. He made everything seamless while helping keep the surprise a secret, which I really appreciated.
I couldn’t have asked for a better experience and would absolutely recommend Steven to anyone looking for a BMW. Thank you, Steven, for making such a special purchase even ... Read More 
Google - Sep 23, 2026
Steve and the team took such good care of me. They were friendly and I love my BMW!
Steve and the team took such good care of me. They were friendly and I love my BMW!
Made purchasing my new vehicle a breeze and answered all my questions! Excellent customer service!
The purchase of our 2026 BMW was one of the most stress free experiences we've ever had. They make you feel like you're the only person in the dealership. Steve(sales) was so patient and considerate with us. He was very accommodating and professional. Can't say enough good things about the experience!
Outstanding service! We recently purchased a 2018 BMW X3, and Steven Zucker went above and beyond to make the process smooth and seamless. He offered us fantastic terms and made sure everything was handled professionally. Highly recommend working with Steven if you want top-notch customer service!
John and Shaun were amazing to work with! They made the process seamless, answered all our questions, and were extremely competitive with their offers! Highly recommend working with them!
We had an excellent experience with Classic BMW in Cleveland! Shaun was absolutely perfect to work with—responsive, professional, and very accommodating. He answered all of my questions by email and text, making the entire process easy from Columbus. Everything worked out so well that my wife and I made the drive to Cleveland and purchased the car. We couldn’t be happier with the dealership or with Shaun. Highly recommend!
They found the exact vehicle that I was looking for in another state, and traded a car to get it for me. Love my new car!
I had an amazing car-buying experience at Classic BMW! From the moment I walked in, the atmosphere was welcoming and zero-pressure. My sales representative, Shaun Dubecky, was fantastic to work with. He was extremely knowledgeable, listened carefully to what I wanted, and answered every question I had without rushing me.The pricing and negotiation process was transparent and fair, and the finance team made signing the paperwork quick and painless. If you are looking for a smooth, honest, and stress-free vehicle purchase, I highly recommend asking for Shaun Dubecky at Classic BMW.
I had a fantastic experience purchasing a vehicle at Classic BMW. The entire process felt like a genuine team effort rather than a high-pressure, sales-driven environment. The staff is highly professional, collaborative, and focused on finding the right fit for the customer. Heru was a terrific sales person to work with throughout the purchasing process. He was completely transparent, direct, and helpful, answering every question clearly without any hidden agendas. Overall, the entire sales staff made the experience smooth, honest, and enjoyable. I highly recommend Classic BMW to anyone looking for a seamless car-buying process. Thank you!
This is our third purchase from Classic BMW of Willoughby Hills. We always have outstanding and exceptional experiences every time. Shaun Dubecky is knowledgeable and made our new X 6 order smooth and easy. I highly recommend Shaun and classic BMW to purchase or service a BMW!
Shout out to all, Steve Zucker (cleint advisor ) for BMW Willoghby, outstanding performance. He provide service I wouldn't expect ,from the greeting to the test drive to closing I couldn't expect anything better .This makes it my 9th car with Classic Auto Group and my best experience .I only hope Mr.Brown see's this reveiw he hasn't missed a beat the property was detailed to perfection If you are looking for a Vechical look no further.
My husband and I had an absolutely fantastic experience working with our salesman Shaun Dubecky at Classic BMW. From the moment we walked in, he was extremely friendly, welcoming, and made the whole process feel easy and comfortable. Shaun was also incredibly professional and knowledgeable—every question we had was answered clearly and confidently, and he took the time to explain the options without any pressure.
What stood out most was how genuine he was. We never felt like we were being pushed into a sale or treated like just another customer. Instead, it truly felt like we were making ... Read More 
Google - Aug 28, 2026
⭐️⭐️⭐️⭐️⭐️ Heru did a fantastic job! He patiently endured many hours of my daughters and me test-driving several different makes and models until we finally decided on the BMW X3. Throughout the entire process, he was knowledgeable, patient, and never made us feel pressured. He truly made what can sometimes be a stressful experience enjoyable. I especially appreciated his communication and willingness to help—even responding to me by text on his day off while we were finalizing the sale. That level of customer service really stood out. I would highly recommend Heru!
Sales person Shaun Dubecky is great, service is good. Would recommend.
Shaun Dubecky at Classic BMW in Cleveland made the entire car-buying experience a great one. Being an out of town purchaser, from start to finish, Shaun was professional, knowledgeable, and easy to work with. I recently purchased a 2013 Lexus GS350, and I couldn’t be happier with the vehicle or the service I received. We completed all the necessary paperwork and Shaun met me on an off day to accommodate my schedule to fly in and pick up the vehicle. If you’re looking for a straightforward, no-pressure buying experience, I definitely recommend Shaun and the team at Classic BMW!
I had a great experience working with Shaun Dubecky on the purchase of my M3. From our first conversation, he was incredibly responsive, professional, and easy to work with. He was always quick to answer my questions and made the entire process feel straightforward and enjoyable.
I had been working with multiple BMW dealerships around the country trying to find the right M3, and Shaun was by far the easiest person to work with. His communication was excellent, he was transparent throughout the process, and I always felt like he was genuinely interested in making sure I had a great ... Read More 
Google - Aug 27, 2026
I was having issues with my key fob not working on our new/used vehicle. After some very frustrating "communication" with New Motors BMW in Erie, PA. my wife recommended calling Classic BMW. I got through right away. The parts and service department were very helpful and responded quickly to my questions and concerns. Specifically Marissa in parts and Kenndehl in service. From start to finish it was satisfying to have such great customer service. While i live 1.5 hours away from Classic BMW, they are my dealership or service location when I end up needing service in the ... Read More 
Google - Aug 25, 2026
We really appreciated how well Heru treated us and how helpful he was from start to finish. We came back to Classic BMW due to the service department. Always been a good experience all the way. Thank you!
Professional, knowledgeable staff. The sales process was way quicker and easier that ever before at other dealerships. Adam sent me a video of the vehicle I was interested in and was ready for us when we arrived.
Great experience with the recall repair and appreciate the thorough examination of my vehicle for any issues or problems.
Classic BMW has had my car for a week and doesn't even seem capable of giving me a status update. He keeps promising updates ASAP and then ghosting me. I started out last week interested in trading up and intending to look at new cars after my repairs were done. Instead I guess I will be trying the other area dealers. Now what I had expected from this dealership.
Great overall experience! Shaun was a fantastic sales professional to guide me through the buying decision. I appreciated the relational approach from the team. I never felt pressured to purchase a vehicle.
Shaun Dubecky was excellent ! Sales manager was personable ! Staff was great !
Great experience buying a car though Classic BMW. I was looking for something very specific so drove to Cleveland to pick up the car. The whole process was very easy and John was very responsive and professional. I love my new 230i!
I got my tire changed they valeted it back to me with 3 scratched up rims literally
Shopped for a difficult to find Used BMW series3e X. I flew to Cleveland to pick this certified car up at Classic BMW and was greeted at the airport. The young sales person was personal and professional.! Very positive experience. They were honest and had the had everything ready.
2weeks after owning the car,I noticed water in my passenger seat, the visor wet, and the headliner wet. Sent a picture of everything to my salesman and was told I need to take it into service. Asked if his dealer would look at it and was told"I can check with my used car manager".3 days later it rained and more water in was the seat.Sent another text to the salesman and was told 'you should probably get into my service department next week'.At the end realized my floorboard was wet
Took my car into ... Read More 
DealerRater - Jun 23, 2026
UPDATE: Thank you to BMW of Middleburg Hts for saving me a headache. Fixed my problem and helped more after telling them my experience with Classic BMW.
2weeks after owning the car,I noticed water in my passenger seat, the visor wet, and the headliner wet. Sent a picture of everything to my salesman and was told I need to take it into service. Asked if his dealer would look at it and was told"I can check with my used car manager".3 days later it rained and more water in was the seat.Sent another text to ... Read More 
Google - Jun 22, 2026
This is the second time we have used Steve when buying a car. He provides a lot of information and is very helpful! Nice to work with!
This is the worst service of any car dealership I have ever worked with. Twice I have scheduled appointments and taken my car in and dropped it off the night before. Both times they failed to even look at the car on the scheduled day of service. They never bothered to contact me. Both times I had to call them to see what was happening.
The first time was for an oil change and warranty work. When I did get my car 2 days later, the tire pressure in the tires was not corrected even though I told them to check ... Read More 
Google - Apr 13, 2026
I purchased a vehicle from them yesterday, 4/4 and it was a massive pain. The excitement of purchasing a new (to me) vehicle was sucked out of me after they left my pregnant wife and I sitting for nearly 2 hours while they were “detailing and getting the deal worked up”. During this, they had the keys to the vehicle I was trading in and right before going back to “detail and work up the deal” a massive catering order of fried chicken was carried to the back. I’m in full support of folks having a lunch break, but would have ... Read More 
Google - Apr 6, 2026
I purchased a vehicle from them yesterday, 4/4 and it was a massive pain. The excitement of purchasing a new (to me) vehicle was sucked out of me after they left my pregnant wife and I sitting for nearly 2 hours while they were “detailing and getting the deal worked up”. During this, they had the keys to the vehicle I was trading in and right before going back to “detail and work up the deal” a massive catering order of fried chicken was carried to the back. I’m in full support of folks having a lunch break, but would have ... Read More 
DealerRater - Apr 5, 2026
I experience one of the most racial discriminating situations ever at this dealership. Beware
The dealership was easy to work with. Any problems along the way, they were happy to fix. We were extremely pleased with our salesman, Heru Ankhenaton.
USED CAR BUYER BEWARE!
My experience with Classic BMW was ultimately frustrating and disappointing, especially given the high standards and quality that BMW sets for themselves.
I reached out regarding a used X5 that had just been listed. I was connected with Shaun Dubecky, who explained the vehicle had only been taken in on trade the night before and had not yet completed the inspection process. From the outset, Shaun was responsive and helpful. Providing videos of the exterior and interior, along with additional requests. I made it clear that I would be making a 3 hour trip to see the ... Read More 
Google - Mar 19, 2026
Loved working with Shaun! He got us into the car we desired and was so helpful with explaining all of the bells and whistles. The dealership was clean and everyone was friendly. All in all a very positive experience.
Jen was super helpful and patient with a technophobic buyer. She took a lot of time to make sure that I felt comfortable with my new Mini.
Beware this place if your trying to find used vehicles if you actually care about what your trying to buy… they will try and convince you rust is a not a bad thing and that all cars have rust. Then they will laugh at you when you have concerns.
I went to buy a vehicle recently from Classic BMW and upon my first look at the car I wanted to purchase, I noticed there was more rust on the rims then I remembered in the pictures. I got worried and asked my salesman to which he told me there’s ... Read More 
Google - Jan 12, 2026
Well first of all while they were doing my daughter's oil change they never spoke to her about services so we thought that tire rotation came with the oil change you know and topping off fluids and checking the wheels 🛞 when they were finish they came gave her the bill to pay and threw us out. Sorry services I will find another BMW Dealership
Terrible experience with the bmw service team. I will not return for any service needs.
Worst place to take your car in. Absolutely oblivious! Made appointment to change break pads 2 weeks ahead for 9am. Was told the work will take less than 2 hours . Got there on time. Was told car will be ready around noon. Ok, that's an hour more than was told, but OK. Came back at noon, car not even looked at!!!. Ask Max by the service desk to provide explanation, was told he doesn't have one and I don't want to hear one. What? Worst customer service I have experienced in my life. Talked with the manager, was not ... Read More 
Google - Oct 18, 2025
I’ve been wanting to write this review for over a year now. I purchased what I believed was a Certified Pre-Owned ( on paper it was ) BMW 540i from BMW of Willoughby — and from day one, it’s been a nightmare.
The first day I brought the car home, I heard clicking noises when turning, and found puddles of water on the floor. Ironically, I own an automotive customization and protection shop, so I noticed immediately when I was installing new lights that water had leaked inside the vehicle.
When I brought this to their attention, they wanted nothing to ... Read More 
Google - Oct 14, 2025
Test drove the truck on Saturday and went to purchase the vehicle today. My husband had the check in his hand. The one salesperson gave us the wrong information about the truck. The worst customer service with the 2 salespeople and the General Manager. My family and I have purchased numerous cars from Classic Toyota and Lexus. Will never go back and I will tell my family and friend not to support. I know what the problem is and I will tell everyone.
terrible
I’ve bought several cars, trucks, and SUVs from Classic and always felt I was treated with respect and not simply as a sale. Although I am happy with the vehicle I purchased recently from Classic BMW, and feel I paid a fair (not great) price, I was made to believe Classic BMW was giving me their absolute best price for my trade only to see it listed on their website the next day for $9k more than they gave me. I understand the need to make money, but considering Classic wasn’t willing to negotiate the price of their ... Read More 
Google - Sep 9, 2025
Experience was terrible, kept my car for 24 hours and then told me it was under warranty and I needed to take it somewhere else. I bought the car from them. This information was false, it was not still under warranty. I took it to another dealership only to be told that it was not under warranty and would be very costly to repair.
Went to get an oil change on my car because it has the 3 year BMW oil service. Had to wait 2.5+ hours for the work to be completed, not the end of the world but not ideal. What was really frustrating was when I found out the service employee who checked me in left for a doctor's appointment and my car had just been sitting for 30 minutes ready to go, and nobody notified me. I wish there was better communication.
While filling out the service paperwork a new employee told me I needed to get my driveshaft and U-joint replaced. ... Read More 
Google - Aug 14, 2025
Courteous knowledgeable accommodating. From Max in the service department to Steve in sales the staff there has made every visit to the dealership pleasant and satisfactory
Just a note about our Classic MINI experience on Saturday. Outstanding...start to finish! I appreciated the whole staff's responsiveness and attention to detail...without any of the "normal" hassle you unfortunately go through when buying a car. It was an absolute pleasure from the get-go. I have purchased many vehicles over the years, and this was by far the smoothest and most professional experience I've ever had...hands down. Couldn't be happier!
Made the process very easy and very fast. Really enjoyed my second experience with a classic dealership
Although my car was fixed I had questions regarding the cost. I had spark plugs replaced because of hesitation intermittently without a check engine light. They replaced them but apparently it solve the issue. I was called and told they replaced.. test drove.. performed a diagnostic that showed it was a coil. My service representative (Max) informed me and that the test was free and if I wanted to authorize the coil replacement. I said yes and it was done the the next morning. I pick up my car notice the cost of labor replacing one coil was more than ... Read More 
Google - Jun 10, 2025
The whole buying process was perfect in everyway. Very professional fashion and easy to work with.
Waste of time, car was dirty and had mileage not as described over the phone.
These people are horrible, was trying to become a new customer and had the most terrible experience first they try to lowball my Nissan rogue then the manager called trying to move things out however, in his conversation, he let me know he wasn’t interested in me becoming a customer and told me to go to Carmax as if I needed to go to Carmax if I called BMW, I want a NEW BMW not Carmax.. Then he ended the conversation with his car salesman is top-notch and professional Well I have cash money and a trade in so ... Read More 
Google - Apr 4, 2025
Excellent service, both the salesman and the finance persons made it a great experience!!! Never purchased a car out of my state and this was so easy. Thanks John and Joe!!!!
I just wanted to share my experience with this BMW dealership, I am a huge fan of bmw and I saw a great deal on this 540i that they have talked to the sales person got a deal going I am located in Buffalo so I told him I’ll come down asap, proceeding I was doing the deal online mostly told him I’ll finance, I asked him if he could possibly get a service tech to check the Vehicle from the bottom for any rust and send me some videos back since this vehicle doesn’t have the ... Read More 
Google - Mar 16, 2025
Excellent customer service. Our salesman, Jake, was fantastic!! And Joe, the finance guy was super.
Another unpleasant experience with this dealership! It’s never to our satisfaction. Each time there is something that wasn’t done right or doesn’t work anymore after they had the car in service. This time they supposedly replaced the batteries for our key fobs only for one to not work properly anymore which is very annoying when trying to lock the car and you have to press the close button over and over again. Letting them know ( Max Ostro) only resulted in the option of having to spend more money instead of trying to solve it in a more ... Read More 
Google - Mar 13, 2025
Great overall experience. Sale team were very professional in communication throughout the whole process. Overall rate excellent
Best car buying experience I have ever had! Troy was the absolute best. Found car online, did complete deal over the phone then I drove 9 hours one way to pick up the car which pictures did not do justice for. Total deal complete in 90 min. Thank you, Troy and team!
Went to get my brakes fixed on my bmw and they did an extra examination. In the video they sent to my phone they said my car had no leaks and was in good condition. Ironically a month later my car was leaking antifreeze. That was very suspect to me. I will never go back ever. I don’t trust them……call me crazy but that’s very questionable and your experience might be different based on who you are. If you know what I mean.
I stopped by at exactly 5pm for what I thought would be a quick tire pressure check on my way home from work. Was told that it would be about 10min. 50 minutes later I finally check in at the front desk because I noticed it was close to time for closing. And someone checks in and lets me know the car has been parked in the front for a while but no one told me anything until I came up to the service desk. Additionally this has not been my first poor experience at Classic. Which is incredibly unfortunate.
I have gone here for almost 20 years for my cars & service. Always a pleasure to deal with, thank you.
Update (12/13/2024)
Thank you for responding to my post. To clarify, I had no issues with the verification process, even though the thumbprint was a novel experience for me. The message I wanted to convey is that if as expected the dealership has processes in place to prevent fraud, it is only fair that the legitimate concerns of the customer are addressed promptly so both parties can feel satisfied.
My main issue was with the logistics and communication (or lack thereof) after the funding was completed.
To illustrate my thoughts, I'll provide an example. I recently expressed to my salesperson ... Read More 
Google - Dec 13, 2024
We were traveling to see our daughter in Avon Lake, OH and hit a deer in NY. The deer and my wife,'s 2009 328i did not fair very well. She loved that car. So I reached out to Classic BMW and John Holschuh helped with the purchase of a low mile 2008 335 I hardtop convertible 6 speed. Classic BMW and the whole staff were very professional, well organized and friendly. The registration for NH was seamless and transparent. John, well done and thank you again. Phil. & Deb Gossel
As of today, 11/06- I am updating my review. I have reached out to the GM TWICE!!! Left my info for him to call back. The last time I reached out to him was last saturday. He has not returned my call. Great way to do business. The first time I called I left all the info he needed, so if he was unable to reach me, he could have reached out to my son or his grandmother. I feel this is beyond unacceptable!!!
My son has a 2017 BMW 750I xdrive and has been taking his vehicle to this service ... Read More 
Google - Oct 9, 2024
BMW owner here. Tried to order BMW OEM Cargo mat from their parts department and they decided to cancel my order without any notice when I was specifically waiting for it. I ordered a rear cargo mat and the shipping was $34. They emailed that they did not charge me enough and just canceled it and did not bother to call me or ask me if I would like to re-order or pay the difference. This is not what a BMW dealership should represent or a BMW parts department should show as customer service. Even wrote the general manager did not ... Read More 
Google - Oct 7, 2024
Friendly, efficient, communication is excellent. Gary listened and understood what car I wanted to buy.
well i came back to edit my review.
Im not saying dont buy from bmw or do service with them is your money but please do research before you buy from classic bmw or do any service on your car. If you can take the car to private shop for pre purchase inspection before buying from BMW Classic .
Is sad to say but this dealer is nothing but give me your money and dont come back here till you need a new car or service work .
Was there to buy a lincoln continental but my wife did not like it. ... Read More 
Google - Sep 26, 2024
Brian was very helpful in getting us our 2016 Lexus GX460. Everyone from the receptionist to the cashier was very nice and went out of their way to make sure we were taken care of right away. Our SUV was ready the next day, but the inside had not been vacuumed or cleaned. The way we left the back seats were in the same position. We were told the SUV would be cleaned up and it was only washed on the outside.