Customer Testimonials

After test driving a Lexus, it was very easy to make the decision to purchase a BMW X3. The X3 had a much quieter and smoother ride. Also, my salesperson, Shawn, who also was my finance person, was able to quickly find the vehicle with my required options as well as explain all other available options. I would highly recommend buying a BMW from Shawn at Classic BMW!

drove from Massachusetts to Ohio to buy my BMW from Classic BMW, and it was absolutely worth the trip. For out‑of‑state and online buyers, this dealership is a great choice. Maria in sales, Joe in finance, Dave in service, and Troy the GM they all made the experience smooth and professional. This is my top‑rated BMW dealership, and I’ll be returning for my next BMW 0 pressure dealership

I traveled from Massachusetts to Classic BMW in Willoughby Hills, and the experience exceeded expectations. Out‑of‑state buyers can trust this dealership — the process was seamless from start to finish. Maria in sales provided excellent communication, Joe in finance made everything easy, Dave in service was extremely helpful, and Troy in management ensured everything was handled at a high level. Classic BMW is now my top‑rated BMW dealership, and I plan to purchase my next BMW here as well.

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I had an amazing experience with the purchase of my 2026 BMW X3 30 xDrive with the help of Steven Zucker! Steven went above and beyond to help facilitate a surprise, and he made the entire experience so special and memorable. He was incredibly professional, responsive, patient, and genuinely great to work with throughout the entire process. He made everything seamless while helping keep the surprise a secret, which I really appreciated. I couldn’t have asked for a better experience and would absolutely recommend Steven to anyone looking for a BMW. Thank you, Steven, for making such a special purchase even ... Read More

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Google - Sep 23, 2026

I had an amazing experience with the purchase of my 2026 BMW X3 30 xDrive with the help of Steven Zucker! Steven went above and beyond to help facilitate a surprise, and he made the entire experience so special and memorable. He was incredibly professional, responsive, patient, and genuinely great to work with throughout the entire process. He made everything seamless while helping keep the surprise a secret, which I really appreciated. I couldn’t have asked for a better experience and would absolutely recommend Steven to anyone looking for a BMW. Thank you, Steven, for making such a special purchase even more amazing!

Steve and the team took such good care of me. They were friendly and I love my BMW!

Steve and the team took such good care of me. They were friendly and I love my BMW!

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Made purchasing my new vehicle a breeze and answered all my questions! Excellent customer service!

The purchase of our 2026 BMW was one of the most stress free experiences we've ever had. They make you feel like you're the only person in the dealership. Steve(sales) was so patient and considerate with us. He was very accommodating and professional. Can't say enough good things about the experience!

Outstanding service! We recently purchased a 2018 BMW X3, and Steven Zucker went above and beyond to make the process smooth and seamless. He offered us fantastic terms and made sure everything was handled professionally. Highly recommend working with Steven if you want top-notch customer service!

John and Shaun were amazing to work with! They made the process seamless, answered all our questions, and were extremely competitive with their offers! Highly recommend working with them!

We had an excellent experience with Classic BMW in Cleveland! Shaun was absolutely perfect to work with—responsive, professional, and very accommodating. He answered all of my questions by email and text, making the entire process easy from Columbus. Everything worked out so well that my wife and I made the drive to Cleveland and purchased the car. We couldn’t be happier with the dealership or with Shaun. Highly recommend!

They found the exact vehicle that I was looking for in another state, and traded a car to get it for me. Love my new car!

I had an amazing car-buying experience at Classic BMW! From the moment I walked in, the atmosphere was welcoming and zero-pressure. My sales representative, Shaun Dubecky, was fantastic to work with. He was extremely knowledgeable, listened carefully to what I wanted, and answered every question I had without rushing me.The pricing and negotiation process was transparent and fair, and the finance team made signing the paperwork quick and painless. If you are looking for a smooth, honest, and stress-free vehicle purchase, I highly recommend asking for Shaun Dubecky at Classic BMW.

I had a fantastic experience purchasing a vehicle at Classic BMW. The entire process felt like a genuine team effort rather than a high-pressure, sales-driven environment. The staff is highly professional, collaborative, and focused on finding the right fit for the customer. Heru was a terrific sales person to work with throughout the purchasing process. He was completely transparent, direct, and helpful, answering every question clearly without any hidden agendas. Overall, the entire sales staff made the experience smooth, honest, and enjoyable. I highly recommend Classic BMW to anyone looking for a seamless car-buying process. Thank you!

This is our third purchase from Classic BMW of Willoughby Hills. We always have outstanding and exceptional experiences every time. Shaun Dubecky is knowledgeable and made our new X 6 order smooth and easy. I highly recommend Shaun and classic BMW to purchase or service a BMW!

Shout out to all, Steve Zucker (cleint advisor ) for BMW Willoghby, outstanding performance. He provide service I wouldn't expect ,from the greeting to the test drive to closing I couldn't expect anything better .This makes it my 9th car with Classic Auto Group and my best experience .I only hope Mr.Brown see's this reveiw he hasn't missed a beat the property was detailed to perfection If you are looking for a Vechical look no further.

My husband and I had an absolutely fantastic experience working with our salesman Shaun Dubecky at Classic BMW. From the moment we walked in, he was extremely friendly, welcoming, and made the whole process feel easy and comfortable. Shaun was also incredibly professional and knowledgeable—every question we had was answered clearly and confidently, and he took the time to explain the options without any pressure. What stood out most was how genuine he was. We never felt like we were being pushed into a sale or treated like just another customer. Instead, it truly felt like we were making ... Read More

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Google - Aug 28, 2026

My husband and I had an absolutely fantastic experience working with our salesman Shaun Dubecky at Classic BMW. From the moment we walked in, he was extremely friendly, welcoming, and made the whole process feel easy and comfortable. Shaun was also incredibly professional and knowledgeable—every question we had was answered clearly and confidently, and he took the time to explain the options without any pressure. What stood out most was how genuine he was. We never felt like we were being pushed into a sale or treated like just another customer. Instead, it truly felt like we were making a deal with a friend who had our best interests in mind. The way he listened, tailored the conversation to what we wanted, and guided us through everything made the entire experience smooth and stress-free. If you’re looking for someone who combines great customer service with real expertise and trustworthiness, I highly recommend him. Thanks again for an outstanding car-buying experience—we very happy with our BMW!

⭐️⭐️⭐️⭐️⭐️ Heru did a fantastic job! He patiently endured many hours of my daughters and me test-driving several different makes and models until we finally decided on the BMW X3. Throughout the entire process, he was knowledgeable, patient, and never made us feel pressured. He truly made what can sometimes be a stressful experience enjoyable. I especially appreciated his communication and willingness to help—even responding to me by text on his day off while we were finalizing the sale. That level of customer service really stood out. I would highly recommend Heru!

Sales person Shaun Dubecky is great, service is good. Would recommend.

Shaun Dubecky at Classic BMW in Cleveland made the entire car-buying experience a great one. Being an out of town purchaser, from start to finish, Shaun was professional, knowledgeable, and easy to work with. I recently purchased a 2013 Lexus GS350, and I couldn’t be happier with the vehicle or the service I received. We completed all the necessary paperwork and Shaun met me on an off day to accommodate my schedule to fly in and pick up the vehicle. If you’re looking for a straightforward, no-pressure buying experience, I definitely recommend Shaun and the team at Classic BMW!

I had a great experience working with Shaun Dubecky on the purchase of my M3. From our first conversation, he was incredibly responsive, professional, and easy to work with. He was always quick to answer my questions and made the entire process feel straightforward and enjoyable. I had been working with multiple BMW dealerships around the country trying to find the right M3, and Shaun was by far the easiest person to work with. His communication was excellent, he was transparent throughout the process, and I always felt like he was genuinely interested in making sure I had a great ... Read More

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Google - Aug 27, 2026

I had a great experience working with Shaun Dubecky on the purchase of my M3. From our first conversation, he was incredibly responsive, professional, and easy to work with. He was always quick to answer my questions and made the entire process feel straightforward and enjoyable. I had been working with multiple BMW dealerships around the country trying to find the right M3, and Shaun was by far the easiest person to work with. His communication was excellent, he was transparent throughout the process, and I always felt like he was genuinely interested in making sure I had a great experience. What really stood out was the extra effort he put in. Shaun even came in on his day off so I could take delivery of the car as soon as possible. He certainly didn't have to do that, and I really appreciated how much he went out of his way to make everything come together. I couldn't be happier with the experience or the car. I would absolutely recommend Shaun to anyone looking for a BMW.

I was having issues with my key fob not working on our new/used vehicle. After some very frustrating "communication" with New Motors BMW in Erie, PA. my wife recommended calling Classic BMW. I got through right away. The parts and service department were very helpful and responded quickly to my questions and concerns. Specifically Marissa in parts and Kenndehl in service. From start to finish it was satisfying to have such great customer service. While i live 1.5 hours away from Classic BMW, they are my dealership or service location when I end up needing service in the ... Read More

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Google - Aug 25, 2026

I was having issues with my key fob not working on our new/used vehicle. After some very frustrating "communication" with New Motors BMW in Erie, PA. my wife recommended calling Classic BMW. I got through right away. The parts and service department were very helpful and responded quickly to my questions and concerns. Specifically Marissa in parts and Kenndehl in service. From start to finish it was satisfying to have such great customer service. While i live 1.5 hours away from Classic BMW, they are my dealership or service location when I end up needing service in the future.

We really appreciated how well Heru treated us and how helpful he was from start to finish. We came back to Classic BMW due to the service department. Always been a good experience all the way. Thank you!

Professional, knowledgeable staff. The sales process was way quicker and easier that ever before at other dealerships. Adam sent me a video of the vehicle I was interested in and was ready for us when we arrived.

Great experience with the recall repair and appreciate the thorough examination of my vehicle for any issues or problems.

Great overall experience! Shaun was a fantastic sales professional to guide me through the buying decision. I appreciated the relational approach from the team. I never felt pressured to purchase a vehicle.

Shaun Dubecky was excellent ! Sales manager was personable ! Staff was great !

Great experience buying a car though Classic BMW. I was looking for something very specific so drove to Cleveland to pick up the car. The whole process was very easy and John was very responsive and professional. I love my new 230i!

Outstanding experience at Classic BMW of Willoughby Hills! I recently purchased a brand-new BMW X3 from James Fleming, who was exceptional from start to finish. This was actually my second purchase from James—the first was five years ago. The excellent service and customer care I received then is exactly why I came back. James and the entire Classic BMW team truly go above and beyond. Their sales and service are outstanding, and I highly recommend them to anyone looking to purchase or service a BMW. I wouldn’t go anywhere else!

Very professional and courteous people. I highly recommend BMW Classic to anyone interested in buying a new vehicle.

Max and the Classic BMW service team are the absolute best! People believe maintaining a luxury brand vehicle is expensive, but not at Classic BMW. Their service is exceptional and their prices are reasonable. Thanks, Classic BMW Service Department!

Very professional, would recommend to anyone in market for BMW.

Great overall experience! I worked with Heru who is absolutely fantastic. He knows his stuff and I learned a lot from him while looking for my first BMW. Very happy with my m340i.

I asked Jen Wilson to be on the lookout for a gently used car. She totally delivered! I am the new owner of a sweet ride and only Jen could make that happen! Thank you Jen for making my purchase a total success...I'm in car heaven <3 <3

We went to Classic BMW of Willoughby Hills to purchase a 2023 GMC Sierra 1500 AT4. It was a very smooth and easy process from start to finish. John Holschuh met us right away, fully entrusted us in the test driving process, and made this a very enjoyable transaction. He had a very calm, relaxed, and patient demeanor which was very refreshing. Would recommend 100% and we LOVE our new vehicle!

Wonderful people. My salesperson Shaun Dubecky is the best. Please go see him. Personable, super knowledgeable about these cars. I had a great experience and would recommend Classic in Willoughby!

Joseph is my guy always give good service and Good communication

Great dealership with good customer service

Recently purchased a 2021 330xi and had an amazing purchasing experience! Big shout out to Shaun dubecky, and James Fleming, for making the experience easy to understand, and follow. 10/10 would recommend

Shopped for a difficult to find Used BMW series3e X. I flew to Cleveland to pick this certified car up at Classic BMW and was greeted at the airport. The young sales person was personal and professional.! Very positive experience. They were honest and had the had everything ready.

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Does anyone need a BMW? No. However, after test driving many brands of cars for a year, I walked into Classic BMW and was lucky to work with a true car guy, not a salesman. And ultimately I had the pleasure of purchasing another vehicle from the Classic Auto Group. The experience was nothing short of exceptional. Lucky for me, Heru, the 22-year-old BMW superfan, answered every question on many test drives in many cars, with the professionalism and elegance of an older gentleman. Heru is incredibly knowledgeable about the brand, patiently answering all of my questions and providing detailed ... Read More

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Google - Jul 2, 2026

Does anyone need a BMW? No. However, after test driving many brands of cars for a year, I walked into Classic BMW and was lucky to work with a true car guy, not a salesman. And ultimately I had the pleasure of purchasing another vehicle from the Classic Auto Group. The experience was nothing short of exceptional. Lucky for me, Heru, the 22-year-old BMW superfan, answered every question on many test drives in many cars, with the professionalism and elegance of an older gentleman. Heru is incredibly knowledgeable about the brand, patiently answering all of my questions and providing detailed information about each model I considered. There was never any pressure to make a quick decision, which allowed me to feel confident and comfortable as I explored my options including lease or buy. What stood out the most was the personalized attention I received. I wanted a blue car with a dark interior, and he found my new fully loaded car — exactly what I wanted — in Illinois and had it shipped quickly. The entire buying process was smooth, efficient, and even enjoyable—something I’ve rarely experienced. The after-sales support has been equally impressive. Heru followed up to ensure I was satisfied with my purchase and offered tutorials on its numerous features. It’s clear that customer satisfaction is the highest priority. The team at Classic BMW is truly top-notch, and all employees are a happy team working together. I highly recommend Classic BMW in Willoughby Hills!

Excellent customer service. Heru did a great job and was very professional and informative. Would highly recommend

Adam was very communicative and went above and beyond to find the right car for us. Very professional and transparent. No unnecessary sales quirks. Would highly recommend him.

2weeks after owning the car,I noticed water in my passenger seat, the visor wet, and the headliner wet. Sent a picture of everything to my salesman and was told I need to take it into service. Asked if his dealer would look at it and was told"I can check with my used car manager".3 days later it rained and more water in was the seat.Sent another text to the salesman and was told 'you should probably get into my service department next week'.At the end realized my floorboard was wet Took my car into ... Read More

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DealerRater - Jun 23, 2026

2weeks after owning the car,I noticed water in my passenger seat, the visor wet, and the headliner wet. Sent a picture of everything to my salesman and was told I need to take it into service. Asked if his dealer would look at it and was told"I can check with my used car manager".3 days later it rained and more water in was the seat.Sent another text to the salesman and was told 'you should probably get into my service department next week'.At the end realized my floorboard was wet Took my car into service at this dealer. Was told they can't replicate the leak. Asked if I can speak to the tech. Was told no. Was told the foramen would call me.Never got a phone call. They tested it again but was told to pick my car up. Talked to Troi who said it shouldn't be doing that and to talk to service.Talkedto the service manager who told me to bring it back. Asked if I can take it to a bmw dealer closer to where I live and they cover the cost.Was told "Absolutely not". At this point I was pretty irritated and don't necessarily have the time to go back and forth with an issue on a recently purchased vehicle.I called service to make sure I was not going to be charged to fix this,I was told I would have to confirm this with the salesman. When I text the salesman that service wants confirmation from them he said"So initially when you brought it in, they did the diagnosis and they couldn’t find anything so they want to re-diagnose it if they find something then that would be on us, but if they don’t, then that’s another conversation".I don't want to pay the $250fee that bmw charges. Something I feel I should not have to do especially because I purchased this car from your dealer less than 3 weeks ago at the time. Decided I was going to just take it to the bmw dealer I deal with and have them take a look at it. I also decided I did not want a warranty I purchased when I bought my car. Talked to Shaun Dubecky. Shaun wanted to know why I didn't want the warranty. I explained my problem and he decided he wanted to help. An hour later Troi called me to ask me why I didn't bring my car into service that day. Told him what I was told by the salesman. Told him I'm just going to take it to a dealer myself. Troi then decided to flip the convo on my car I traded in when I purchased my new car. Troi asked me if I knew my old car didn't have catalytic converters. I told him my car 100% had catalytic converters. Was upfront and said I removed the mufflers,which I told the salesman I still had the stock mufflers and they never asked for them, and I removed and put back on the resonators. I never removed the catalytic converters. And if I did there would have been a check engine light. Never had a check engine light for exhaust problems. Never had a tune on my previous car.Was told by Troi that he could have"came after me"for my previous car not having catalytic converters.He told me it cost him $5k to put after market converters on. So I decided to tell him worst case scenario for my leaking issue is I have to spend more than $5k for a new sunroof cassette. Then I brought up how i asked to take my new car to get a PPI before purchasing and was denied that. Troi proceeded to tell me they could have took it to get an inspection. Was told the total opposite when i was purchasing my car I then called back to take the warranty off. Talked to Shaun Dubecky. He told me Troi should have contacted me, I started to tell him how the conversation went and he then told me he heard the convo.Told me he doesn't know where this "aggressive" and "hostility" is coming from and then proceeded to tell me he doesn't appreciate me saying his dealer is "lying".He then told me to have a good day and hung the phone on me. He then had to email me to send a pic of the mileage because he forgot to before hanging up on me. Never said the words they are "lying". I defended myself when I was told I traded in a car that didn't have catalytic converters when I know 100% it did.

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Expensive

After visiting several other local dealerships we wanted to give Classic BMW a shot at meeting our needs. Going in cold we were very fortunate to have John Holschuk as our Sales Associate. He understood our needs, listened to our concerns, and provided a "no pressure" solution for our used auto. Very professional and personable. My wife and I could not be happier with our purchase. Thank you John!

Steven was a pleasure to deal with, great sales team, they even waited till I arrived after business hours. My daughter loves the car. Definitely purchasing another from them

Their fixed my vehicle in a timely fashion. They're always pleasant and they will send a video going over the vehicle inspection.

This was our 1st BMW purchase. I did extensive research on the X-6 prior to our purchase and Adam's knowledge of the vehicle was exceptional. The entire purchase of our new BMW at Classic BMW was easy and pleasurable. I had business out of town and Classic BMW was able to hold the car with a credit card deposit. When we returned to pick up the car it was properly prepped and ready to go. I highly recommend Adam and Classic BMW for your next new car purchase. Thank you Adam!

Worked with Steve on a trade in for a used Audi A6. Steve is exactly the type of person you want to deal with when buying a car -- a regular guy who is honest and down to earth. 100% will go here when I need to buy my next BMW.

My experience was nothing short of spectacular, thanks to Adam. Adam uncovered what was most important to me and the transparency was very appreciated. Could not be happier with my purchase.

Excellent service. Heru helped me get my dream car and he'll do the same for you.

I’ve never bought a car so quickly. What a great experience.

Purchased a 2026 BMW X5e from Adam Williams at Classic BMW in Willoughby Hills. This is my first BMW, and the experience from start to finish was best in class. Adam is very knowledgeable, polite, responds quickly to any questions and a rep that I would highly recommend if you are in the market for a BMW. They were fair in all of their dealings with me, made the process simple and I got a good deal on my trade. Very pleased with my experience here and the vehicle. Thanks, Adam and Classic BMW for making this a great and ... Read More

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Google - May 28, 2026

Purchased a 2026 BMW X5e from Adam Williams at Classic BMW in Willoughby Hills. This is my first BMW, and the experience from start to finish was best in class. Adam is very knowledgeable, polite, responds quickly to any questions and a rep that I would highly recommend if you are in the market for a BMW. They were fair in all of their dealings with me, made the process simple and I got a good deal on my trade. Very pleased with my experience here and the vehicle. Thanks, Adam and Classic BMW for making this a great and painless experience.

Great experience from start to finish — the team was honest, professional, and made buying my used car simple and stress free.

I’m very happy they have done a very amazing job With me, Beautiful customer Service and They treated me very nice and I will buy another car from them. And they are a Awesome sales team..

I purchased my X5 from Classic BMW this year. James Flemming was a great salesman from start to finish. Highly recommended. I also had my first service recently. Max was extremely thorough and helpful. 5 stars for Classic BMW.

I'm a little bit of a newish buyer through dealers, and frankly, my previous experience left me skeptical and on guard. After working with Anthony and Classic BMW I never felt in better hands and truly taken care of. I mean, the best way to put it is that I felt treated and listened to as a person; not as a sale. I wholeheartedly mean it when I say this was a pleasant experience and one I'm very happy to give my 👍👍 to.

We found a car that we liked online at Classic BMW and reached out to the team. From our initial contact to driving away with our car, our experience with John from Classic was nothing short of amazing. His professionalism and high integrity was evident and we had an awesome experience. 10/10 would recommend.

Shaun Dubecky is very proficient and professional in dealing with Customers. I enjoyed working with him to close the deal. It took him all of 10 minutes to sale me a BMW.

Purchasing my CPO 2024 I4 could not have been made easier... a true 5 star experience. Special shout out to Shaun Dubecky for going above and beyond, even AFTER the sale, to make this the best car buying experience I have ever had. Thank you for staying late, staying in touch, and making this a seamless transaction!

I had an incredible experience with Classic BMW. Steve Zucker, my salesman, made the process a breeze. He was professional and extremely knowledgeable. I started the process online and everything was ready to sign when I arrived. He went over the features of my new X5 M60 and I left very happy with my new vehicle.

Shaun was a pleasure work with, and made the entire purchase process a great experience. Knowledgable, genuine and made the entire administrative process super easy and customer friendly. Both Classic and Shaun are first class

Great dealier to work with. They are straightforward and don't play any games. After taxes and destination fees they don't add any excessive additional fees above and beyond what other dealers have. So they are on a par with other local dealers on that. Very cooperative and efficient, good follow up from the salesman and sales manager. They deal with you fairly. Bottom line, I will return to this dealier provided BMW keeps offering the body style I want.

Flew in from Chicago to buy a vehicle. Allison and Steve were great and made the process super simple!

I went to Classic BMW in search of a MINI and ended up buying a Toyota Corolla! The salesman John Holschuh, was very knowledgeable about the Toyota as he has been with Classic for 10 years. He was also friendly and patient, answering all of our questions. All of the staff members we dealt with were very low pressure and accommodating. I would definitely recommend this family owned dealership.

I had the best experience ever …Shaun D. was my salesman and he is great .. and very knowledgeable… If you are in the business of looking for a luxury vehicle please go to Classic BMW in Willoughby and ask for Shaun …I am super happy… Thank You Shaun for making it happen …

We had a good buying experience this week at Classic BMW thanks to our client advisor, John Holschuh. He’s BMW knowledgeable. The negotiations were smooth and fair to both sides. I would recommend John to family and friends looking for a good and knowledgeable client advisor.

Had an outstanding experience at Classic BMW in Willoughby. My salesman Steve Zucker was professional and kept it real. Would highly recommend Classic BMW and working directly with Steve!

Had the absolute pleasure of working with Heru. Called from out of state on a vehicle that my son found online. By the time we had reached out, unfortunately the vehicle was already sold. Heru took our information and specs of the vehicle my son was looking for. He contacted us back once something was on the lot that my son would be interested in. Although we are out of state, he still took the time to keep us in mind. Would absolutely work with him again. Thanks again Heru.

What a great experience at this dealership! Everyone was so nice and friendly! My salesman, Heru, was so knowledgeable about the different models and their available options. He was also extremely helpful explaining and demonstrating the technology to me. I would highly recommend this dealership and would definitely do business here in the future!

Excellent sales team at Classic. My 2025 X5 was totaled due to a hail storm. I called Steve Zucker to see if he can get me another similar vehicle. He was able to locate the exact spec I wanted and get the car delivered a couple of days later. When I went to pick up the car I was in and out of the dealership with 30-45 minutes. Very easy and quick process. Very happy with the team at Classic and would highly recommend them.

I recently purchased a new BMW 530i from Shaun Dubecky at Classic BMW. Shaun was very professional and pleasant to work with. His knowledge of the car was top notch. He and his manager Mike Southworth made my car buying experience very easy.

John was awesome! Helped me get the car I wanted and I also received the trade value for my car. Very smooth process. Thank you for everything John and the whole team at Classic BMW!

Great buying experience overall. Ask for Heru in sales. Courteous, friendly, professional. Smooth process with trade-in, getting financing sorted. Heru was happy to take his time answering my questions about the car I was interested in (m340). As a car guy myself was solid to see how many folks working there also BMW owners and active in the car scene. 10/10 would recommend/buy from again.

I bought my new car here and Steve helped tremendously! I had a great experience, and they helped me with the price to find what worked for me. Steve was so sweet and even helped to transfer my belongings into my new car while we were working through the finances and paperwork! I highly recommend!

I was dreading having to get a car after mine was totaled by the hail storm. John was great. Super helpful, quick, and efficient. Even helped me figure out the moonroof and Apple car play before I left. Wouldn’t hesitate to go back to him and the dealership.

This is the second time we have used Steve when buying a car. He provides a lot of information and is very helpful! Nice to work with!

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I purchased my BMW X6 from Shaun Dubecky and this was, without question, the best car-buying experience I’ve ever had. Shaun operates at a completely different level, extremely knowledgeable, patient, and truly committed to delivering exactly what you want. He went above and beyond at every step and made the entire process smooth, transparent, and stress-free. If you’re considering buying from here, do yourself a favor and ask for Shaun specifically. Top-tier professionalism, elite service, and always accessible. This is how car buying should be done.

I've been purchasing new vehicles for 53 years, never have I had such a smooth and enjoyable experience as I had with John Holshuh. He said it would be effortless and he delivered. My wife and I were astonished by the quick and easy this buying experience was. If you're planning on buying a new BMW, John Holshuh is the salesman you must see.

Adam was very responsive over the phone leading up to my visit to see the certified preowned car I purchased. During my visit he turned out to be the best salesman I have interacted with yet. Very friendly and personable. As my wife and I drove home, I told her I would be looking to see if he is still working at Classic BMW when I am ready to purchase my next car. I was in the market for a very specific model and color. I had not visited Classic BMW in the past and this car is what led ... Read More

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Google - Apr 17, 2026

Adam was very responsive over the phone leading up to my visit to see the certified preowned car I purchased. During my visit he turned out to be the best salesman I have interacted with yet. Very friendly and personable. As my wife and I drove home, I told her I would be looking to see if he is still working at Classic BMW when I am ready to purchase my next car. I was in the market for a very specific model and color. I had not visited Classic BMW in the past and this car is what led me there. While there, the dealership was very impressive. Very large, clean, and modern inside. Several folks introduced themselves proactively, and were nice to chat with. I have several BMW dealerships much closer than this one. But when I am ready to purchase again (in 4 years) I will prioritize this dealership, Classic BMW.

I purchased my car from Classic and it is also maintained there. The customer service is great! Joe Gaiters was my car repair rep and he was really sweet and patient. He kept me regularly updated on my last couple of repairs and made sure I was comfortable. I highly recommend them.

Very happy with the professionalism in my repair.

My buying experience at Classic BMW was smooth and effortless. Shaun Dubecky did a great job explaining all the details to the sale. When I asked for pictures he sent them immediately along with a video. They were totally transparent about everything. If you go to Classic BMW be sure to ask for Shaun.

John provided an exceptional experience during the purchase of my 2025 BMW i4. The entire process was smooth, efficient, and stress-free from start to finish. He went above and beyond by having the car fully prepared and charged before my arrival, which I truly appreciated. Even after my purchase, any time I had questions about my car, he was always available and more than willing to help, ensuring everything was clearly answered. My overall experience was nothing short of amazing, and I am absolutely enjoying my new car and my gifted bear. I highly recommend working with John for anyone looking ... Read More

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Google - Apr 11, 2026

John provided an exceptional experience during the purchase of my 2025 BMW i4. The entire process was smooth, efficient, and stress-free from start to finish. He went above and beyond by having the car fully prepared and charged before my arrival, which I truly appreciated. Even after my purchase, any time I had questions about my car, he was always available and more than willing to help, ensuring everything was clearly answered. My overall experience was nothing short of amazing, and I am absolutely enjoying my new car and my gifted bear. I highly recommend working with John for anyone looking to purchase a BMW!

John Holschuh and the team helped us get limited edition Jeep and it was the easiest time we ever had buying a car! Most of the stuff was done before we came to pick it up. We love our new Jeep and thank the team for their excellent service.

I live in a different state from where car was sold/came from. I've owned honda,lexus & infinity & now bmw, by far hands down,this has been the BEST experience/ dealership i've dealt with out of all mentioned!! Big up's to "heru" & his energies for making this sale out of town happen!! Derik

We picked up our new whip from this dealer…. The wife was looking far and wide for her dream car…. Which happened to be chillin’ at Classic BMW…. Magic happened over the phone and everything was done online, we picked up our new car at our earliest convenience (we live an hour and a half away)…. Great dealership with great people! I recommend them for an easy smooth experience!

I purchased a vehicle from them yesterday, 4/4 and it was a massive pain. The excitement of purchasing a new (to me) vehicle was sucked out of me after they left my pregnant wife and I sitting for nearly 2 hours while they were “detailing and getting the deal worked up”. During this, they had the keys to the vehicle I was trading in and right before going back to “detail and work up the deal” a massive catering order of fried chicken was carried to the back. I’m in full support of folks having a lunch break, but would have ... Read More

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DealerRater - Apr 5, 2026

I purchased a vehicle from them yesterday, 4/4 and it was a massive pain. The excitement of purchasing a new (to me) vehicle was sucked out of me after they left my pregnant wife and I sitting for nearly 2 hours while they were “detailing and getting the deal worked up”. During this, they had the keys to the vehicle I was trading in and right before going back to “detail and work up the deal” a massive catering order of fried chicken was carried to the back. I’m in full support of folks having a lunch break, but would have appreciated the communication so my wife and I could have the same luxury. Instead I was told it would be “45 minutes to an hour” for them to get everything finalized. The salesperson I was working with (who was great) came out after about 45 minutes and gave me my rate and approval through Huntington, the bank I work with, but said they were waiting to hear from another lender to see about a better rate. I told them not to worry about it and that I wanted Huntington because I do my banking there and it would be convenient. An hour later, when they finally finished eating and decided to start my paper work (after I texted my salesman saying I was going to leave) they swapped lenders without discussing it with me. I did not notice the change, and signed the paperwork. I now have a loan with a lender I did not want (an oversight by myself, for which I take accountability) due to a communication error that feels largely fueled by fried chicken. An additional frustration was the finance manager’s reaction to me saying no to a ludicrous extended warranty. The “recommended” warranty would have cost me $13,320 over the life of my loan. The cheapest option would have been $6000. The car I purchased was $23,000. When I said I wasn’t interested, he pressed me on my ability to repair all of the electronics and everything (which was a lie I made up instead of telling them that their warranties are outrageous). All together, I would strongly advise anyone to consider another dealer. I wish I would have.

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Professional and exceptional service.

Sean was a great help to me in the purchase of my certified used BMW! He clearly explained all the features of this model as I previously owned an older one. He went above and beyond…even coming in on his day off to complete the sale! Ask for Sean if looking for a car at Classic BMW!

Seamless purchase from start to finish. Shaun Dubecky is the best—professional, honest, and easy to work with. I purchased for my wife and we both love this BMW 430i xDrive Coupe! Highly recommend Shaun and the team at Classic BMW.

From the very first contact, everything was perfect. Heru and Nick worked together to make sure all of my questions were answered and we were comfortable with the transaction. I have purchased many vehicles in my time, and this experience far exceeded them all. Incredibly knowledgeable about their product, professional beyond words, and of course, a great deal. If you're looking for a new or pre-owned BMW, or a used luxury car look no further than Classic BMW. My absolute highest recommendation! ⭐️⭐️⭐️⭐️⭐️

Very pleased with the entire purchase experience at Classic BMW. Steve Zucker was a true professional and very easy to work with throughout the process. We purchased a Pre-Owned Jeep Grand Cherokee and couldn't be happier. Steve was patient, knowledgeable and quick to answer questions. Sean in finance was also very helpful explaining everything clearly and making us comfortable throughout the process.

Highly recommend asking for and working with Shaun Dubecky if you are looking to purchase a car at this dealership. He took the time to properly prepare the car prior to showing, was well-versed on the product details, and extremely helpful explaining the vehicle features during the final delivery. Shaun even went above and beyond to arrive at the dealership outside of his normal schedule to accommodate my time constraints. Great experience due to his efforts!

We were very pleased with our experience at Classic BMW. Heru, our salesman, was extremely easy to work with. He made the process of buying SO easy from start to finish! He took great care of us! We couldn't be happier with our new X5 😊